Accounts and sign-in
Sign in with Google or request a one-time code by email. Your Student, Parent, or Teacher account type stays connected to the account you verified.
Sign inHow can we help?
Find the next step for accounts, students, assignments, exam access, billing, refunds, results, and question feedback.
Add child
Open the Parent workspace to create a child profile that is connected immediately, or invite a student by email. An invited student connects after accepting the invitation.
Open Parent workspaceExams and access
Browse the exam library and try a scored free sample without an account. Sign in when you need complete sets, saved history, assignments, personalized training, or an exam pass.
Browse examsResults and assignments
Submitted work appears in Results. A parent-created child profile is available immediately; progress from invited students and class connections appears after the invitation is accepted.
Open your workspaceRefunds and policy
Review refund eligibility and processing times, request a refund for an eligible purchase, or follow an existing request.
Open refund helpPrivacy and content standards
Review how account and learning data is used, the terms for educational content, and Hikavo's relationship to official exam organizations.
Read privacy informationRead service termsStill need help?
Include the page you were using and what you expected to happen. Do not send passwords, activation codes, or payment details.
Email support@hikavo.comFor a problem with a specific question, use “Report a problem” on that question so the question details are included automatically.